📌 What is IPTV?

IPTV (Internet Protocol Television) delivers TV channels using your internet connection instead of cable or satellite. It offers live channels, movies, sports, PPV, and more at an affordable cost.

📌 How long does activation take?

Activation is instant. As soon as you complete your purchase, your PrimoTV login details are sent to your email.

📌 What internet speed do I need?

We recommend a minimum of 25 Mbps for HD/4K streaming. Wired or 5G WiFi always gives the best performance.

📌 Does PrimoTV work on all devices?

Yes! PrimoTV works on Firestick, Android, iOS, Samsung/LG TVs, Windows, Mac, MAG, and more.

📌 What apps do you recommend?

We recommend IPTV Smarters, XCIPTV Player, IB Player, SmartOne IPTV, or OTT Navigator.

📌 What if a channel does not load?

Try switching servers inside the app, restarting your device, or rebooting your internet modem. If issues continue, contact support.

📌 Do you offer refunds?

We offer a 7-day money-back guarantee for all plans if there are service issues we cannot resolve.

📌 Can I use my subscription on multiple devices?

Yes — you can choose 1–5 device packages. The number of devices you select is active simultaneously.

📌 Why do I need a VPN?

Some ISPs throttle streaming traffic. A VPN protects your privacy and improves streaming performance for some users.