PrimoTV Terms and Conditions

PrimoTV Terms of Service – Complete Legal Agreement

PrimoTV Terms of Service – these words open the legal agreement between you (the user) and our platform. Before using any part of PrimoTV, please read these terms carefully. They explain your rights, our responsibilities, and the rules that keep our streaming service fair and functional for everyone.

Welcome to PrimoTV! These PrimoTV Terms of Service are written in plain, simple language – no hidden clauses, no confusing legal jargon. Take 10 minutes to read them. It will help you understand how to use our service safely and legally.

1. Definitions – What Key Words Mean in These PrimoTV Terms of Service

“Company” / “we” / “us” / “our” – refers to PrimoTV, the operator of this streaming platform.
“Service” – our website (primoiptv.net) and all streaming features, content libraries, and tools we provide.
“Device” – any hardware used to access our service (Smart TV, smartphone, tablet, computer, streaming stick, etc.).
“You” / “user” / “subscriber” – the individual or entity using our service.
“Content” – all video, audio, images, text, and other media available through PrimoTV.
“Account” – your registered profile with login credentials to access paid or free features.

2. Acceptance of These PrimoTV Terms of Service

By accessing or using our website, creating an account, or streaming any content, you automatically agree to be bound by these PrimoTV Terms of Service. If you do not agree with any part of these terms, you must immediately stop using our service. Continued use constitutes full acceptance.

These terms apply to all users, including visitors, free trial users, and paying subscribers. You also agree to our Privacy Policy, which explains how we collect and protect your data. Both documents work together.

Age restriction: Our service is only for individuals aged 18 or older. By using PrimoTV, you confirm that you are at least 18 years old. If you are under 18, you may only use the service with direct parental supervision and consent.

3. Account Registration and Security

To access certain features of PrimoTV, you must create an account. You agree to provide accurate, current, and complete information during registration. You are solely responsible for maintaining the confidentiality of your password and login credentials.

You must notify us immediately at contact@primotv.com if you suspect any unauthorized access to your account. We recommend using a strong, unique password that you do not reuse on other websites.

We reserve the right to suspend or terminate any account that appears to be compromised, shared beyond authorized limits, or used for fraudulent activities.

4. Subscription Plans, Billing, and Refunds

PrimoTV offers various subscription plans (e.g., monthly, quarterly, yearly). Prices are clearly displayed on our pricing page. By subscribing, you authorize us to charge your selected payment method for the full subscription period.

All subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You may cancel anytime through your account dashboard or by contacting support. Refunds are handled according to our Refund Policy, which is incorporated into these PrimoTV Terms of Service.

Generally, we do not offer refunds for partial months or unused service. However, if you experience a technical issue that we cannot resolve within 7 days, you may be eligible for a pro-rated refund. All refund requests must be submitted within 14 days of the original purchase date.

5. Acceptable Use Policy – What You Cannot Do

When using PrimoTV, you agree to the following restrictions. Violating these rules may result in immediate account suspension or termination without refund.

No unauthorized sharing: Your account is for personal, non-commercial use only. You may not share your login credentials with others beyond your immediate household.
No reverse engineering: You may not copy, decompile, reverse engineer, or attempt to extract the source code of our software, apps, or streaming protocols.
No resale or redistribution: You may not resell, rent, lease, or sublicense access to PrimoTV to any third party.
No illegal content: You may not use our service to upload, stream, or share content that violates copyright, trademark, or other intellectual property laws.
No automated access: You may not use bots, crawlers, scrapers, or other automated tools to access our service without written permission.
No interference: You may not attempt to disrupt, overwhelm, or damage our servers or network infrastructure.

6. Content Disclaimer and Third-Party Links

PrimoTV may provide access to a wide range of video content, including live TV channels, movies, series, and on-demand programs. We do not host or own most of this content. Instead, we aggregate and stream content from various sources. We strive to ensure all content is properly licensed, but we cannot guarantee that every piece of content is fully authorized in every country.

Our service may contain links to third-party websites, advertisements, or embedded players. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party site. If you leave our service via an external link, you do so at your own risk.

7. Service Availability and Technical Limitations

We strive to keep PrimoTV running 24 hours a day, 7 days a week, 365 days a year. However, no streaming service can guarantee 100% uninterrupted or error-free operation. You acknowledge that temporary interruptions may occur due to:

Scheduled maintenance (we will try to notify users in advance)
Emergency updates or security patches
Internet outages or issues with your ISP
Technical failures beyond our reasonable control (e.g., server hardware failure, DDoS attacks, natural disasters)
Content provider feed interruptions

We are not liable for any inconvenience, data loss, or damages resulting from service interruptions. However, if downtime exceeds 48 consecutive hours, affected users may request a service credit or partial refund under our Refund Policy.

8. Limitation of Liability

To the maximum extent permitted by law, PrimoTV and its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, or data
Loss of goodwill or reputation
Cost of substitute goods or services
Unauthorized access to or alteration of your transmissions or data

Our total cumulative liability to you for any claim arising out of or related to these PrimoTV Terms of Service or your use of the service shall not exceed the total amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or one hundred US dollars ($100 USD), whichever is less.

Some jurisdictions do not allow limitations on liability for personal injury or death, or certain types of damages. In those cases, our liability shall be limited to the fullest extent permitted by applicable law.

9. “AS IS” and “AS AVAILABLE” Disclaimer

THE PRIMOTV SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

The service will meet your specific requirements
The service will be uninterrupted, timely, secure, or error-free
Any results or content obtained from the service will be accurate or reliable
Any defects or errors will be corrected

For more information on streaming rights and consumer protections, you may refer to FTC streaming guidelines.

10. Termination and Suspension

We reserve the right to suspend or terminate your access to PrimoTV at any time, with or without notice, for any reason, including but not limited to:

Violation of any provision of these PrimoTV Terms of Service
Non-payment of subscription fees
Fraudulent or illegal activity
Request from law enforcement or government agency
Unexpected technical or security issues

If we terminate your account for cause (violation of terms), you are not entitled to any refund of prepaid fees. If we terminate your account without cause, we will refund a pro-rated portion of your current subscription period.

Upon termination, your right to use the service immediately ceases. You must delete any PrimoTV applications from your devices.

11. Governing Law and Dispute Resolution

These PrimoTV Terms of Service and any dispute arising out of or related to them shall be governed by the laws of the State of California, USA, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any dispute, claim, or controversy arising from these terms or your use of PrimoTV, you agree to first attempt to resolve the matter informally by contacting us at contact@primotv.com. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association.

EU users retain all mandatory consumer rights under local law, including the right to withdraw from a distance contract within 14 days under certain conditions.

12. Changes to These PrimoTV Terms of Service

We may update or modify these PrimoTV Terms of Service from time to time to reflect changes in our service, legal requirements, or business practices. If we make material changes, we will notify you by:

Posting a notice on our website homepage
Sending an email to the address associated with your account
Displaying an in-app notification

Your continued use of PrimoTV after the effective date of any changes constitutes your acceptance of the revised terms. If you do not agree to the new terms, you must stop using the service and cancel your subscription.

13. No Unlawful Use – Copyright and DMCA Compliance

You agree not to use PrimoTV for any unlawful purpose, including but not limited to streaming, downloading, or distributing copyrighted content without authorization from the rights holder. Any violation of copyright laws may result in immediate account termination and legal action.

PrimoTV respects intellectual property rights and expects its users to do the same. If you believe that any content on our service infringes your copyright, please send a DMCA takedown notice to contact@primotv.com with the following information:

Identification of the copyrighted work claimed to be infringed
Identification of the material that is claimed to be infringing (with specific URL or location)
Your contact information (name, address, phone, email)
A statement that you have a good faith belief that the use is not authorized
A statement under penalty of perjury that your notice is accurate and you are the rights holder or authorized representative
Your electronic or physical signature

14. Miscellaneous Legal Provisions

Entire Agreement: These PrimoTV Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and PrimoTV regarding your use of the service, superseding any prior agreements or communications.

Severability: If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these terms shall not be deemed a waiver of such right or provision in the future.

Assignment: You may not assign or transfer these terms or your rights under them without our prior written consent. We may assign these terms freely to any affiliate or successor in connection with a merger, acquisition, or sale of assets.

FAQ – Frequently Asked Questions About PrimoTV Terms of Service

Why are these terms important?

These PrimoTV Terms of Service define your legal rights and responsibilities when using our platform. They protect both you and PrimoTV by creating a clear, fair, and transparent relationship. Reading them helps you avoid unintentional violations.

What happens if I don’t agree to these terms?

If you do not agree with any part of these PrimoTV Terms of Service, you may not use our service. Simply leave our website and do not create an account.

Is PrimoTV the same as “primo tv” or “primotv”?

Yes. “PrimoTV”, “primo tv”, and “primotv” all refer to the same service operated by PrimoTV. These PrimoTV Terms of Service apply regardless of which name you use.

How do I cancel my subscription?

You can cancel anytime by logging into your account dashboard and clicking “Cancel Subscription” or by emailing contact@primotv.com. No refunds for partial months unless required by law.

Do these terms comply with EU consumer laws?

Yes. If you are a resident of the European Union, you retain all mandatory consumer rights under local law, including the 14-day right of withdrawal for distance contracts. However, this right may expire once you begin streaming.

Contact Information

If you have any questions about these PrimoTV Terms of Service, please contact us:

Email: contact@primotv.com
Website: https://primoiptv.net

PrimoTV – Stream simple. Enjoy effortlessly.

For general information about online terms of service and consumer rights, visit FTC Consumer Protection.

Last updated: April 14, 2026

Subscription offer: 39€ Pro – 3 months. Watch all your favorite channels worldwide with PrimoTV. High-quality streaming, simple experience, entertainment anytime, anywhere.

GET STARTED