PrimoTV Privacy Policy – Simple & Transparent Explained

Welcome to PrimoTV! Your privacy is important to us. In this PrimoTV Privacy Policy, we explain what data we collect, how we protect it, and what rights you have. Take the next 5 minutes – we’ll keep everything clear and easy to understand.

1. What Do These Terms Mean?

• Account: Your user account used to access our service.
• Company: PrimoTV (“we”, “us”).
• Service: The online platform provided by PrimoTV.
• Device: Computer, smartphone, or any other device used to access the service.
• Personal Data: Information that identifies or can identify you.
• Usage Data: Automatically collected information such as IP address and browser type.
• Cookies: Small files stored on your device.

2. What Data Do We Collect?

We only collect the data necessary to provide you with the service:

• Personal Data: Email address, name, and optionally phone number (e.g., for support).
• Usage Data: IP address, browser type and version, visit duration, diagnostic data.

3. How Do We Use Your Data?

We use your data exclusively for:

• Providing and maintaining the service
• Managing your user account
• Customer support
• Analyzing and improving the service (anonymized)
• Offers and updates – only with your consent

4. Cookies and Tracking

We use cookies to improve your experience:

• Essential cookies: Required for service functionality (e.g., login)
• Functional cookies: Save your preferences
• Analytics cookies: Help us improve the service

You can manage or delete cookies anytime in your browser settings.

5. Data Sharing

We only share your data when:

• it is necessary to provide the service (e.g., payment providers, hosting partners),
• we are legally required to do so,
• you have given your consent.

We do not sell personal data to third parties.

6. Data Storage & Protection

We store your data only as long as necessary for service delivery or legal obligations. We use technical and organizational measures (encryption, access restrictions) to protect your data from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

• Access your stored data
• Correct or delete your data
• Restrict data processing
• Object to data processing
• Withdraw your consent at any time (future effect)

To exercise your rights, contact us at contact@primotv.com.

8. Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us so we can delete it immediately.

9. Links to Other Websites

Our service may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy. If significant changes occur, we will notify you by email or on our website. The latest version will always be available here.

Frequently Asked Privacy Questions

Do you sell my data?

No, never. We only share data when technically necessary (e.g., payment processing) or legally required.

Can I request deletion of my data?

Yes, anytime. Just email us and we will delete your personal data unless legal retention rules apply.

Do I have to accept cookies?

Essential cookies are required for the service to work. Functional and analytics cookies can be disabled in your browser settings.

How secure is my data at PrimoTV?

We use SSL encryption and regular security checks to protect your data. All system access is monitored and strictly controlled.

Additional Transparency Information

We continuously improve our privacy practices to ensure full transparency. If you have questions not covered here, feel free to contact us anytime.

This Privacy Policy complies with the EU General Data Protection Regulation (GDPR) and applicable national laws. We regularly review our processes to ensure compliance.

For more consumer rights information, see our Terms of Service.

Contact – We’re Here to Help

Questions about this Privacy Policy or your rights? Contact us:

Email: contact@primotv.com

For more information about your rights, visit the official EU consumer page: EU Consumer Rights.

PrimoTV – Stream simple. Enjoy effortlessly.

Privacy is not just a requirement – it is a sign of trust. That’s why we prioritize transparency at every step.